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Is FlashBack Express really free?
How can we move a license to a different PC?
I purchased a Pro license. Why do I still see the watermark.
I've not received a license key
I've lost my license key
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My PC crashed. Can I recover my recording?
Can FlashBack record in HD?
My recording is not smooth (it looks laggy)
I get a black space in my recording, or the entire recording is black
Why doesn't my video game record very well?
See all 28 articles
Editing and Playback
Why is the image quality poor in the Player?
How do I delete frames?
How can I join movies together?
Can I save part of a movie?
Can I open any video file in FlashBack Player?
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Sending an Error Report with log files
My FBR file is corrupt - can it be recovered?
I have upgraded from FlashBack Pro trial. What do I do next?
I have upgraded from FlashBack Express to FlashBack Pro. What do I do next?
I have limited disk space. Can I change where temp files are saved?
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Exporting and Uploading
Why can't I upload to YouTube?
Can I remove the "Made by FlashBack" watermark?
Why is the image quality poor in my exported file?
Which formats support interactive objects (buttons and pauses)?
Can I save my recording as an MP4 or other video format?
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Do I have an account?
How do I log into my account?
How do I reset my password?
How do I change the email address for my account?
Can multiple users manage a company account?