Is FlashBack Express really free?
Yes, FlashBack Express really is free, forever. When FlashBack Express is run for the first time, it will automatically download your free license. If y...
Tue, 3 Dec, 2019 at 4:13 PM
How can we move a license to a different PC?
Our license server tracks how many PCs are using a license. If you try to use a license on more PCs than you've purchased, it won't work, and you&...
Tue, 3 Dec, 2019 at 4:14 PM
I purchased a Pro license. Why do I still see the watermark.
Propably you have not swtiched to your new license. When you run FlashBack Pro for the first, it will automatically download a trial license. If you upg...
Tue, 3 Dec, 2019 at 2:23 PM
I've not received a license key
Q: I've purchased a license, but I've not received a license key A: You should receive your key in seconds, but occasionally emails can take ...
Tue, 3 Dec, 2019 at 4:15 PM
I've lost my license key
If you log into your account at, you can find your licence key on the Your Licences page.
Tue, 3 Dec, 2019 at 4:15 PM
My license does not work
Usually the cause of a license not being accepted is that it has already been registered on as many PCs as it allows. Sometimes this will be because an exis...
Tue, 3 Dec, 2019 at 4:15 PM
Why is my license blocked?
You can block specific PCs from using a license by logging into your account at and then using the Manage...
Tue, 3 Dec, 2019 at 4:16 PM
How do I reset / manage my license?
If you need to manage or reset your license, you can do it as follows: Log in to your account at  Go t...
Thu, 28 Nov, 2019 at 5:13 PM
I have installed the latest version but my license is not accepted
Is your license for an older version of FlashBack? FlashBack licenses are associated with a particular version of FlashBack so will not be accepted by a...
Tue, 3 Dec, 2019 at 4:16 PM
Why is my 30 day trial license key for FlashBack Pro rejected?
FlashBack Pro no longer requires you to manually enter a license key to begin your 30 day trial - it will simply download one for you when you run either th...
Fri, 29 Nov, 2019 at 4:46 PM