Licensing

Is FlashBack Express really free?
Yes, FlashBack Express really is free, forever. When FlashBack Express is run for the first time, it will automatically download your free license. If y...
Tue, 3 Dec, 2019 at 4:13 PM
How can we move a license to a different PC?
Our license server tracks how many PCs are using a license. If you try to use a license on more PCs than you've purchased, it won't work, and you&...
Tue, 3 Dec, 2019 at 4:14 PM
I purchased a Pro license. Why do I still see the watermark.
Propably you have not swtiched to your new license. When you run FlashBack Pro for the first, it will automatically download a trial license. If you upg...
Tue, 3 Dec, 2019 at 2:23 PM
I've not received a license key
Q: I've purchased a license, but I've not received a license key A: You should receive your key in seconds, but occasionally emails can take ...
Tue, 3 Dec, 2019 at 4:15 PM
I've lost my license key
If you log into your account at https://secure.blueberryonlinestore.com/Login.aspx, you can find your license key on the Your Licenses - Purchases and Trial...
Mon, 8 Jun, 2020 at 9:57 AM
My license does not work
Usually the cause of a license not being accepted is that it has already been registered on as many PCs as it allows. Sometimes this will be because an exis...
Tue, 3 Dec, 2019 at 4:15 PM
Why is my license blocked?
You can block specific PCs from using a license by logging into your account at https://secure.blueberryonlinestore.com/Login.aspx and then using the Manage...
Tue, 3 Dec, 2019 at 4:16 PM
How do I reset / manage my license?
If you need to manage or reset your license, you can do it as follows: Log in to your account at https://secure.blueberryonlinestore.com/Login.aspx  Go t...
Thu, 28 Nov, 2019 at 5:13 PM
I have installed the latest version but my license is not accepted
Is your license for an older version of FlashBack? FlashBack licenses are associated with a particular version of FlashBack so will not be accepted by a...
Tue, 3 Dec, 2019 at 4:16 PM
Why is my trial license key for FlashBack Pro rejected?
FlashBack Pro no longer requires you to manually enter a license key to begin your trial - it will simply download one for you when you run either the Recor...
Wed, 3 Jun, 2020 at 11:09 AM