Licensing

Where can I find my license key?
You can view your licence key by logging in at https://accounts.flashbackrecorder.com/Login.aspx FlashBack Pro 5 licence owners will find two license ke...
Wed, 26 Jan, 2022 at 2:51 PM
How do I reset / manage my license?
If you need to manage or reset your license, you can do it as follows: Log in to your account at https://accounts.flashbackrecorder.com/Login.aspx Click ...
Wed, 26 Jan, 2022 at 2:52 PM
My license does not work
Usually the cause of a license not being accepted is that it has already been registered on as many PCs as it allows. Sometimes this will be because an exis...
Wed, 26 Jan, 2022 at 2:52 PM
Why is my license blocked?
You can block specific PCs from using a license by logging into your account at https://accounts.flashbackrecorder.com/Login.aspx and then using the Manage ...
Wed, 26 Jan, 2022 at 2:52 PM
I've not received a license key
Q: I've purchased a license, but I've not received a license key A: You should receive your key in seconds, but occasionally emails can take lo...
Wed, 26 Jan, 2022 at 2:53 PM
Can I pre-install a license during a mass install?
Yes. If you email us at support@flashbackrecorder.com we can send you a license file that you can copy onto each PC you're installing FlashBack on. Thi...
Wed, 26 Jan, 2022 at 2:53 PM
I want to use FlashBack on a PC that is permanently offline
If the PC that you have installed FlashBack on will never have an internet connection, you can request an offline license from us.  Please email us at s...
Tue, 3 Dec, 2019 at 4:17 PM
How can we move a license to a different PC?
Our license server tracks how many PCs are using a license. If you try to use a license on more PCs than you've purchased, it won't work, and you...
Wed, 26 Jan, 2022 at 2:54 PM
I purchased a Pro license. Why do I still see the watermark.
Propably you have not swtiched to your new license. When you run FlashBack Pro for the first, it will automatically download a trial license. If you upg...
Tue, 3 Dec, 2019 at 2:23 PM
I've lost my license key
If you log into your account at https://accounts.flashbackrecorder.com/Login.aspx, you can find your license key on the Your Licenses - Purchases and Trials...
Wed, 26 Jan, 2022 at 2:54 PM