If you are using FlashBack Express, you can upgrade to FlashBack Pro by doing the following:

  1. Start either the Recorder or the Player app
  2. Open the Help menu
  3. Click 'Upgrade FlashBack Pro'

This will take you to the Blueberry Software store where you can upgrade your license:

  1. Select whether you need a Home or Business license
  2. If upgrading to a Business license, select how many users your license will be for
  3. Complete the checkout process

After upgrading your license, you will need to install FlashBack Pro:

  1. Download the latest version of Flashback Pro 5 from http://files.bbsoftware.co.uk/bbflbk5.exe
  2. Start the app and enter the license key that you receive by email

(Occasinally our emails will get intercepted by spam or junk filters. If you don't receive your license mail, you can find your license key in your online account as well)