General

Sending an Error Report with log files
If you encounter a problem or error (such as a crash) and need to send us your error logs so we can investigate, you can send us a problem reprot as follows...
Tue, 7 Apr, 2020 at 10:42 AM
My FBR file is corrupt - can it be recovered?
There is a tool that can be used to attempt to recover .fbr files that are reported as corrupted, which is available for download here. To use it: Ma...
Fri, 8 Nov, 2019 at 11:45 AM
I have upgraded from FlashBack Pro trial. What do I do next?
When you next start either FlashBack app, your existing trial licence will automatically be updated to a full licence so you do not need to do anything.
Wed, 27 Nov, 2019 at 3:27 PM
I have upgraded from FlashBack Express to FlashBack Pro. What do I do next?
FlashBack has separate installations for each edition to allow users to install different editions side-by-side on the same PC. Since FlashBack licence...
Wed, 27 Nov, 2019 at 3:26 PM
I have limited disk space. Can I change where temp files are saved?
While you are recording, FlashBack will need somewhere to temporary store your recording. By default it will be C:\Users\<Your username>\AppData\Local...
Thu, 28 Nov, 2019 at 11:23 AM
Where can I download older versions (1-4)
If you need to download FlashBack 1 - 4, you can download the relevant version by doing the following: Log into your account at https://secure.blueberryon...
Thu, 28 Nov, 2019 at 3:21 PM
What operating systems does FlashBack run on?
FlashBack should run fine on Windows XP and newer. However, we currently only offer support for FlashBack on Windows 7, 8 and 10.  FlashBack is not support...
Fri, 29 Nov, 2019 at 10:40 AM
Do you make a recorder for OSX / iOS / Android?
For now we only make a recorder and player/editor for Microsoft Windows. Some of our users have reported back to us that they use WINE to run FlashBack ...
Tue, 29 Aug, 2017 at 10:06 AM
Is Windows 10 supported?
Yes, FlashBack should run fine on Windows XP and newer, including Windows 10. However, we can only offer support for FlashBack on Windows 7, 8 and 10.
Wed, 27 Nov, 2019 at 3:31 PM
Can I perform an unattended installation?
Yes, you can do an unattended install by running our installer EXE with these command line options: <installer name>.exe /S “/D=[path to install to]”...
Fri, 19 Feb, 2016 at 2:56 PM