You've tried to record a program that uses video hardware acceleration. To get better performance, these applications bypass the usual methods of writing to the screen, and FlashBack cannot capture them.


There are generally 3 types of program that do this:


  • Video games - Look in the game's video setting for a 'Rendering' option that you can change to 'Software' or a 'Use video hardware acceleration' option that can be disabled. Alternatively, we would suggest that you try our game recorder, FBX, which is currently free to download at https://www.flashbackrecorder.com/fbx/.



If it is a video being viewed in a web browser, the embedded video may have its own setting that overrides the browsers setting. If you right click on the video, a menu should appear which may have a Settings option. If it does, it will like have an 'Enable hardware acceleration' option in there.


  • Video players - If it is a video player like Windows Media Player or VLC, you may be able to find a setting in the Player to turn off acceleration features, or 'overlays'.