I changed my password on FlashbackConnect for greater security. After that, FB5 refused to connect for upload, with a "Wrong token" error message.
After some fiddling about, I found that it was necessary to click the "Create New Account" option to enter my new password, even though I'm still using the same account. Which is a bit counter-intuitive.
It would be helpful to have an "Enter changed password" option, or some such.
You shouldn't have to create a new account. You should just be able to use the 'I already have an account' option to login again with the new password.
Thanks for replying. I did see "I already have an account" but not until I had first clicked "Create a new account".
Which is a bit counter-intuitive, because if you already have an account which you want to use, creating a new one isn't what you would expect to click. Screenshot attached.
Perhaps it's a confusion on the meaning of "account"? Maybe "Create a new Login" would be better wording after changing a password?
It's a minor point, but it confused me for a while. I'm easily confused. :)